UK DELIVERY

All prints will be mailed in a protective wrap and a sturdy cardboard mailer.

UK items will be sent via tracked DPD/Royal Mail with the relevant level of insurance and we aim to have all unframed and framed print orders delivered within 5 to 7 business days.

Please get in touch if you require the artwork to arrive by a certain date: olympiaalsawi@gmail.com

INTERNATIONAL DELIVERY

We are not shipping outside of the UK from this website just yet, but you can purchase my artwork from Etsy, where the appropriate shipping charges will be applied.

International items items will be sent via tracked DPD/Royal Mail/UPS with the relevant level of insurance and we aim to have all unframed and framed print orders delivered within 10 business days.

RETURNS

If you are not satisfied with your artwork, please email me at olympiaalsawi@gmail.com with photographs of the issue (if possible). If we deem there to be a quality or other issue we will either reprint or give you a full refund.

If an order arrived damaged, please include photo proof of damage, including packaging if possible. For lost or delayed prints dispatched via Royal Mail (as is inline with Royal Mail's compensation policy), no refund or reprints will be issued until the 10 business days after the due delivery date.

For prints that have incurred damage in transit via Royal Mail, no refunds or reprints will be viable if we do not receive clear photographic evidence of the damage to both the packaging and the prints. Said packaging and prints must be kept for as long as necessary by you, the customer, in the event that Royal Mail require physical evidence.